Perform a clean installation of the driver using our generic version:ġ. We checked the log and here are some items for your consideration: Do you get a good connection to other wireless networks? Access point model and firmware version. Then use the Advanced editor options of the communities to add the resulting file to your post as an attachment. In the following screen, save the report to a file. Download Intel® System Support Utility, run the tool with the adapter connected to the network and use it to create a report with all sections, once the report is created, click on the "Next" button. If the issue persists, please let us know the following information:
Try placing the PC closer to the access point. Make sure you using the latest Intel® Dual Band Wireless-AC 3165 drivers. Apply the configuration mentioned in the following advisory: Recommended Settings for 802.11n Connectivity.
Internet speeds can be affected by different factors, here are few items to consider based on your initial description:
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